Birkbeck Knowledge Lab Seminar: Conversations with Computers- How chatbots can impact users, service provision, and society
When:
—
Venue:
Online
Computers that can talk with their users in everyday language have been a research goal for decades. With recent advances in artificial intelligence and proliferation of networked devices, this goal is by at large realized as users take on conversational agents or chatbots for customer service, health information, public sector service provision, or even social or relational purposes. In this talk, Asbjørn Følstad will draw on his research on chatbots and conversational user experience to outline and discuss how users experience chatbots, promising areas of chatbot use, and possible implications of chatbots to users and society.
Contact name:
George Magoulas
- Alumni
- BEI: Computer Science and Information Systems
- BEI: Management
- BEI: School
- Birkbeck Business School
- Birkbeck Graduate Research School (BGRS)
- Birkbeck Institute for Data Analytics (BIDA)
- Birkbeck Knowledge Lab
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- Public lecture or event
- Research students
- SCIENCE: Psychological Sciences
- School of Computing and Mathematical Sciences
- School of Psychological Sciences