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Find out how to get support with using our services.
Staff and students can access computing facilities at Birkbeck using their unique ITS username, password and multi-factor authentication (MFA).
My Birkbeck is the place for you to access Birkbeck services online, including Moodle, your timetable, enrolment and other online services appropriate for you.
Moodle is Birkbeck's virtual learning environment, where you can find academic materials, course handbooks and study skills training.
Birkbeck provides email services to all students.
Find out how you can access WiFi while at Birkbeck.
Find how to connect to the Birkbeck network from outside of College.
Find out how to access Microsoft 365 and learn about the various applications including Teams, Office and OneDrive.
We make a range of software available to Birkbeck staff and students.
We provide the AV equipment in Birkbeck teaching rooms and offer responsive support in the event of any difficulties encountered using it.
Birkbeck Library offers a wide range of assistive technology and services specifically for students with disabilities, including mental health conditions, and dyslexia.
We provide computer rooms with PCs and standard software for teaching, open access use and external hire.
Black and white (mono) laser printers are provided in all IT Services workstation rooms, in the library and in a Quick Print Kiosk near main reception in the main building.
We provide online training facilities for Birkbeck staff and students, so you can develop your general IT skills or learn how to use a particular piece of software.
Check our Knowledge base for how-to guides and instructions to help you with your computing requirements.
IT safety and security are essential considerations for all users of technology in all walks of life - for Birkbeck's staff, students and other users of our systems.
You will find our ITS policies listed with other Birkbeck policies.
Visit this page to find out if any of our services are unavailable, and if so, when they become available again.
We are committed to protecting the personal data of everybody who uses our website and we will comply with all key legislation in this area.
