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Ms Ioana Parry

Positions held:
  • Associate Tutor, Birkbeck Business School
  • Overview

    Overview

    Highlights

    • I am a Registered Occupational Psychologist with 15 years of experience in applied organisational psychology research in large and very large organisations (NAO, BT, NHS).

      Areas of expertise - Systems, Organisation, Strategy, Leader, Team, People - OD - Culture

      • Organisational Design and Development, Strategy Development with Succession Planning, Executive Assessments and Coaching, Leadership and Learning

      • People Analytics, Career Coaching, EDI, Wellbeing in the Workplace.

      • Applied Psychology Evidence-Based Solution Design, Systematic Literature Reviews and Program-Service-Intervention Mixed Evaluations.

    Qualifications

  • Research

    Research

    Research overview

    Applied research in the NHS and at NHS England

    Leadership and Learning

    • Designed and delivered an end-to-end development assessment centre process for NHS Executive Directors across England, with links into succession planning, learning and executive coaching
    • Designed the Program Evaluation Strategy - Succession Planning Program for Senior Leaders delivered across London—a multi-level, mixed evaluation, process and outcomes, with evidence-based recommendations.
    • Designed EDI Leadership Program Evaluation (WRES Experts) for Senior Leaders, delivered across London - multi-level mixed evaluation, process and outcomes, with evidence-based recommendations.


    Wellbeing

    • Delivered large-scale, multi-level, mixed well-being services evaluation in two large London hospitals (Guys & St Thomas)
    • Designed and delivered three inter-disciplinary workshops and Q&A sessions on Evaluating well-being programmes for ICS Senior Project Leads /SROs on behalf of NHS England. The workshops aimed to embed evidence-based practice in the NHS systems' working methods. 
    • Analysis and Report on Wellbeing Interventions and Risk Areas in 29 London NHS Trusts at the end of the first wave of Covid-19. The Report focused on highlighting areas of risk across the NHS.


    EDI & Group Relations

    • Mixed-method analysis of EDI-focused workforce disciplinary cases aggregated dataset from 21 London Trusts with Action Plan implemented across the NHS
    • A mixed-method evaluation of the Active Bystander – Behaviour Change intervention delivered across NHS at the national level 
    • Complex intra and inter-team conflict investigation and analysis of interview and focus group data from staff working in the ITU-Critical Care units in an NHS Trust, followed by designing an Action Plan and improvement programme funded by NHS England.
    • Researched and designed an EDI strategy execution tool published across the NHS

     

     Applied research at NHS England and NHS Employers

    • Researched and designed a Debiasing Recruitment Tool published across the NHS via NHS Employers.

     

    Applied research in BT & EE & Open Reach

    Behaviour Science 

    • Designed and implemented a behaviour science applied research with RCT design in BT aiming to recover consumer debt. The project impacted 30,000 customers with change management delivered across organisational siloes (brand, marketing, legal, technology, finance, PMO, consumer, customer experience, and operations) and globally outsourced service providers.


    Assessment Centres

    • EDI-focused design and validation of an assessment centre model for recruiting and selecting graduates and apprentices in collaboration with a third-party assessment solution provider.


    Recruitment & EDI

    • Research the recruitment and promotion processes at all stages in the talent chain and for the A, B, C, and D roles, including executive positions with an EDI focus.

    Employee & Customer Experience

    • Research on employee and consumer experiences across three staff groups (call centres, Open Reach engineers and EE stores) to answer the question: How does the organisation support front-end staff to deliver services to consumers?

       

  • Supervision and teaching

    Supervision and teaching

    Supervision

    Supervisor of MSc Dissertations - Organisational Psychology & HRM

    Teaching


    Postgraduate

    Associate Tutor

    • Leadership and Performance Management
    • Selection and Assessment
    • Global HRM and Diversity
    • Organisational Behaviour
    • Professional Development and Learning
    • Research Methods

     

     Undergraduate

    Lecturer & Course Convenor

    • Career Development and Counselling
    • Learning and Employee Development


    Associate Tutor

    • Group Processes in Organisations
    • Psychopathology at Work
    • Mini-MBA
    • Personal Effectiveness for Managers

    Teaching modules

    • Research Methods (BUOB037H7)
    • Organizational Behaviour (MOMN047H5)
    • Selection and Assessment (MOOP006H7)
    • Leadership (MOOP017H7)